Earlier this week, I was fortunate to have been invited to attend a women’s conference. The key speaker at this event was Betsy Myers, the Founding Director of the Center for Women & Business at Bentley University. Betsy has deep experience in the corporate, political and higher education areas and shared her insight on the evolving nature of leadership.
The timing could not have been more perfect with our management focus on the delivery of the 2013 Associate Survey results and our action plans to address feedback. As we work to implement feedback received in the survey, Betsy’s research provides some insight into what managers can do to keep employees more engaged in the workplace. Her research suggested that 47% of employees today are disengaged or unhappy and further indicated that “employees do not leave companies, they leave managers.” Betsy explained that genuine leadership is not something that magically happens based on our roles as managers, but is a function of how we treat and connect with the people around us.
The seemingly simple message that a leader can yield positive results by treating people with kindness, patience and listening to them resonated with me. Those who know me know that I love working with people and, as a manager at Boston Financial, I know the importance of my role! Today’s workforce is compromised of many generations; Baby Boomers, Gen Xers and Millennials, to name a few. This diverse workforce has one thing in common; we are all people first and want to feel valued and included. As leaders, inviting others to the table is a fundamental and basic approach that is available to us in allowing our organization to collaborate and drive goals together. We are reminded each day when we enter the workplace that kindness and human nature in nurturing our teams is not just a condiment at our table, it’s the core ingredient to our success, both personally and professionally.