About The Author

Michele Hanson

About Michele Hanson

Michele has worked in financial services for over 25 years, 19 in IT delivery. She joined Boston Financial in 1993. A key contributor in establishing the BA practice in her organization; she managed the team for five years. She is a certified business analysis professional (CBAP) and a member of the International Institute of Business Analysis (IIBA). She has a BS in Business Administration and is a certified Database Design Administrator (DDA). Michele helped to charter her company’s Toastmasters club and is a Triple Crown award winning Toastmaster. In her current role, she is responsible for transforming the customer experience with IT. She’s using her background as an analyst to integrate customer driven design into IT Infrastructure and Support.

Category: Conferences and Events, Technology

50 Shades of BA

The changing role of the business analyst (BA) was the theme of the “50 Shades of the BA” panel on which I participated at the annual Project Summit/Business Analyst World…

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Category: Associate Development and Engagement

A Toast to Boston Financial

In 2011 Boston Financial chartered its first Toastmasters club. It was started by a small group of individuals that wanted to work on their speaking and leadership skills. Membership has…

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